Group Decision Making
Inclusiveness results in better decisions than any individual can make. Using a group of decision makers to make a decision should improve decision making as
- It results in more informed decision as more decision means more information.
- It also means less biased decision as there are multiple perspectives.
It is the inability of a group to take advantage of the additional information and perspectives available in a group. There are three critical causes of process loss in groups.
- Composition Problem
- Participation Problem
- Influence Problem
Composition Problem: Decision makers are often not diversity seeking; instead they rely on individuals who are like them; as a result quality of decision suffers. Decisions can be better informed when individuals reflect a diverse set of perspectives and information.
Participation Problem: A diverse group can only make a more informed decision if the group members share their unique information and perspectives.
Individuals who are included in decision making but don’t participate are Spectators.
It happens for several reasons: Continue reading